Privacy Policy

Privacy Policy

Effective Date: January 2025
SR18 Textile Pvt. Ltd.
Website: www.sr18textile.ae

1. Introduction

At SR18 Textiles, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us for business purposes.

By accessing or using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information to improve our services and communication with you:

a. Personal Information:

• Name, company name, and designation
  
  
  

• Email address and contact number
  
  
  

• Shipping or billing address (for business clients)
  
  
  

• Any information shared through inquiry or contact forms
  
  
  

b. Non-Personal Information:

• Browser type and version
  
  
  

• Device information and operating system
  
  
  

• IP address and general location
  
  
  

• Pages visited, time spent, and browsing behavior (via analytics tools such as Google Analytics)
  
  
  

3. How We Use Your Information

SR18 Textile uses collected data only for legitimate business purposes, including:

• Responding to inquiries and providing requested information or quotations
  
  Processing and managing business communications or transactions
  
  
  

• Improving our website, user experience, and customer service
  
  
  

• Sending updates, offers, or newsletters (only if you’ve opted in)
  
  
  

• Ensuring compliance with legal and regulatory obligations
  
  
  

• 4. Data Protection & Security

We implement industry-standard security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
All information shared via our website is transmitted securely using SSL encryption and stored on protected servers.

However, while we strive to ensure complete security, no online transmission can be guaranteed 100%. Users share data at their own discretion.

5. Cookies & Tracking Technologies

Our website may use cookies to enhance user experience and collect analytics. Cookies help us:

• Understand user preferences
  
  

• Improve website performance
  
  

• Track anonymized traffic and behavior patterns
  
  

You can choose to disable cookies through your browser settings.

6. Data Sharing & Disclosure

We do not sell, trade, or rent users’ personal information.
Data may be shared only with:

• Trusted third-party service providers (e.g., shipping partners, payment processors, analytics tools) to facilitate business operations
  
  

• Legal or regulatory authorities, if required under law
  
  

All third-party partners are required to maintain confidentiality and comply with applicable data protection standards.

7. International Data Transfers

As a global exporter, SR18 Textile may process and store information in multiple locations.
When data is transferred across borders, we ensure adequate protection standards in line with applicable international privacy laws (such as GDPR and Indian IT Act).

8. Your Rights

You have the right to:

• Access, correct, or update your personal data
  
  
  

• Request deletion of your data, subject to legal obligations
  
  
  

• Withdraw consent for marketing communications
  
  
  

To exercise any of these rights, contact us at info@sr18textile.in.

9. Links to External Websites

Our website may contain links to other websites for reference or collaboration purposes.
SR18 Textile is not responsible for the content, security, or privacy practices of those external websites.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.
The latest version will always be available on this page, with the updated effective date.